How can we help?

Answers to the usual questions. If yours isn't here, write to us.

Write to us

Problems, ideas, a track that's missing. A person from the team reads every email.

[email protected]
How do I get weracer?

We're letting the first drivers in this November, on iPhone. Email us with the track you race at and we'll send you the invite.

Is there an Android app?

Not yet. iPhone comes first and Android follows. Email us if you're on Android and we'll tell you when it's ready.

How old do I need to be?

14 or older. Below 14, the law asks for a parent's consent, so for now weracer is for drivers who are 14 and up. We only keep that you confirmed it, never your birthday.

How do I log a session?

Tap +, choose the track and the layout you drove, your kart class and your best lap. Add a photo of the timing ticket the track gives you to get your lap verified.

What's a verified lap?

A lap with a photo of its timing ticket that we've checked. Laps without a photo, or still being checked, show on the leaderboard marked unverified. Laps whose photo doesn't match are left out of the leaderboard.

What happens to my ticket photo?

It's used only to check the lap. We delete the photo 24 hours after the check, or 7 days after you upload it if nobody has checked it yet. We keep the result, not the photo.

My track isn't in the app

Send us the track's name and town, and the layouts it has, to [email protected]. We add it and tell you when it's there.

How do I delete my account?

In the app, go to Profile, then Settings, and delete your account. Everything in it is deleted or anonymised.

You can also write to [email protected] from the email linked to your account and we'll do it for you.

Someone is being abusive or a time looks fake

Write to [email protected] with the driver's @handle, the track and what happened. We look at every report.